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This feature ensures that the existing application is always running at optimal performance by addressing any issues that may arise and implementing necessary updates. This includes identifying and resolving bugs and errors, as well as implementing new features and functionality to improve the overall user experience.
This feature provides customers with prompt assistance in case of any issues with the application, ensuring that the problem is resolved in a timely manner. This can include providing troubleshooting assistance, answering questions, and resolving technical problems.
This feature involves constantly monitoring the application to identify and prevent potential problems before they occur, ensuring minimal disruption to the customer's experience. This can include monitoring system logs, performance metrics, and usage patterns to detect potential issues and take proactive measures to prevent them.
This feature focuses on keeping customer's data safe and secure through regular security audits and implementing necessary improvements to protect against any potential threats. This can include regular security scans, penetration testing, and implementing security best practices to protect sensitive customer data.
This feature provides customers with insight into usage and performance of the application through customized reporting and analytics. This can include tracking key metrics such as user engagement, conversion rates, and error rates, as well as providing detailed reports and visualizations of this data to help customers make informed decisions about how to improve their use of the application.
This feature allows customers to request assistance with integrating the application with other systems or making customizations to the application to better fit their specific needs. This can include integrating the application with other software or platforms, creating custom workflows, or building custom integrations to meet the unique needs of the customer.
Our development process is based on the Agile methodology, which allows us to quickly adapt to changing requirements and deliver high-quality solutions in a timely manner.
We put the user at the center of our development process and design solutions that are intuitive, user-friendly, and visually appealing.
We have a comprehensive Quality Assurance process in place to ensure that all our solutions are rigorously tested and free from bugs and errors.
We use automated tools to ensure that our solutions are continuously integrated and deployed, allowing us to deliver new features and updates faster and with less downtime.
Together with Commonsense we streamlined user onboarding and increased conversion to participation on events.
Gather customer data and send personalised follow up in right moment.
Ability to schedule and manual send SMS, voice and emails from one interface.
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